-
We Have Decades of Repair Experience
Let Southern Cross help you keep every piece working.
What Do We Repair?
We repair a wide range of leak detection equipment used by field professionals every day.
Our experienced technicians service and calibrate industry-standard gas detection instruments to ensure optimal performance, safety, and reliability. Whether your device needs maintenance, part replacement, or a full rebuild, Southern Cross delivers precision repair and dependable turnaround.
IRwin® Methane
Leak detection that’s innovative, accurate, and reliable.
The IRwin® Methane is a portable natural gas detector designed for precise gas pipe survey and leak detection. Lightweight and durable, it performs accurately across a variety of field conditions and recovers quickly between readings—making it ideal for full-day outdoor surveys.
Flame Pack 400
Reliable performance with hydrogen flame ionization (HFI) technology.
The Flame Pack 400 detects hydrocarbon gases at extremely low concentrations using an advanced HFI detection mode. It provides accurate readings down to one part per million (PPM) and alerts operators through visual and audible alarms, ensuring efficient and safe field operation.
Customer Repair Form
Download, complete, and include this form when sending your equipment for service.
Steps
We make the repair process simple. Follow the steps below to ensure your equipment arrives safely and is processed quickly.
Download and complete the form and include it inside your shipment box.
Remove all batteries and fuel from your device before shipping. Include probes and accessories if applicable.
Pack securely in the original equipment case or a protective equivalent. If original foam is unavailable, Southern Cross can provide new foam at an additional charge.
Ship to:
Southern Cross – Repair Department
192 Technology Parkway NW, Suite 500
Peachtree Corners, GA 30092
Once we receive your item, we’ll assess it and provide a repair estimate before proceeding. You won’t be charged until you approve the repair.
